About US
TheMassageChair.com – North America’s Premier Massage Chair Specialist
Invest in Your Health. Experience Wellness Today.
【Our Story: Excellence Since 1998】
Established in 1998 and headquartered in New York, TheMassageChair.com is a leading retailer of premium massage chairs in the United States. We are dedicated to providing the highest quality investment for the physical and mental well-being of you and your family.
Celebrating over 20 years of excellence, and to better serve our diverse customer base, we expanded our multilingual support team in 2018 and reaffirmed our commitment to the Asian-American community under our Chinese brand "按摩一番". For over two decades, we have upheld our core philosophy: "Rigorous Quality Selection, Competitive Pricing, and Honest Service," earning the trust of customers across the nation.
【Global Brands: Curating the World’s Finest Craftsmanship】
We strictly select high-quality products from Japan, China, Taiwan, and other countries. Through direct partnerships and importation, we eliminate the middleman to ensure competitive pricing, allowing you to enjoy world-class massage technology at the best value.
Our curated selection of top-tier brands includes: Osaki, Human Touch, OHCO, D.Core, Fujiiryoki, Panasonic, Inada, FujiMedic, Ogawa, Luraco, Infinity, Cozzia, JPMedics, Synca, Johnson, Kyota, Apex, iCHiBAN, Titan, uKnead, Svago, Omega, GCOO, HoMedics, Inner Balance, Osim, Sanyo and more.
【The O2O Advantage: Online Convenience & In-Store Experience】
Unlike the vast majority of online-only retailers, TheMassageChair.com insists on an "Online + Offline" business model to ensure you make the right choice.
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Physical Showroom Experience: We have established physical showrooms in Queens, New York and Edison, New Jersey. We invite you to visit us in person to test-drive our chairs and feel the difference in touch and mechanics between various models.
- Real Expertise, Not Just Specs: Many online sellers never physically touch the products they sell. How can they provide accurate advice? At TheMassageChair.com, our sales team not only masters our own inventory but also extensively researches and tests competing products on the market. We believe in "Testing before Recommending." This ensures our consultants can provide objective, precise guidance tailored to your body type, pain points, and budget.
【Our Service Promise: Worry-Free Shopping】
Whether you choose to consult online or visit us in person, we provide comprehensive professional support:
- Free Nationwide Shipping: We offer free shipping across the contiguous 48 states (excluding Alaska and Hawaii).
- Professional After-Sales Support: Our service covers delivery, installation, user guidance, and maintenance. Our warranty and service network covers the entire United States.
- Multi-Channel Consultation: If you cannot visit our showrooms, please utilize the Live Chat on our website or email us. Our dedicated specialists provide personalized recommendations tailored to your needs.
【Contact Us】
Please feel free to contact us at any time. We are dedicated to serving you.
- Official Website: TheMassageChair.com
- Customer Service Hotline: 646-820-2228
- Business Hours: 7 Days a Week, 10:00 am - 5:00 pm (EST)
- Showroom: 8508 Queens Blvd, Elmhurst, NY 11373 (By appointment only)