JPMedics KaZe DUO Massage Chair

Features:

• 4D + 3D Human-like Vario Motion™ Mechanism
• L-Track Massage from Neck to Buttock
• 3 inch 4D + 3D Node
• 6 Unique Massage Techniques
• 25 Auto Programs + 1 Spot Massage +3 Custom Massage + 1 Chair Doctor
• Adjustable Speed and Intensity
• Foot and Sole Roller Massage
• Spot/Partial Focus Massage
• Leg, Lumbar and Seat Heat Therapy
• Full Body Air Massage
• 3 Air intensity Levels
• 1” Wall Saver
• Precise Body Scanning
• Advanced Bluetooth Speaker
• Chromotherapy 2.0 with 8 Modes of Lighting
• Wired LCD Remote Control
• Legrest and Backrest Safety Sensor
• Auto-Timed 5-30 Minute Massage Options
• Max Massage Time: 30 Minutes

The new JPMedics KaZe Duo is the most technologically advanced Japanese-made massage chair. The KaZe Duo is the first Japanese chair that “gets to know you” using biofeedback. Featuring Chair Doctor™ technology, the KaZe Duo tailors the massage to your individual needs. Additional technology includes a brushless Vario-Motion robot for quiet precision and long life, expertly choreographed massage programming, heated knee therapy, and a touchscreen tablet design for easy access to massage functions and adjustments. The KaZe Duo is an engineering marvel that will lift your spirits and improve your wellbeing.

Duo Vario Motion Massage Engine 4D+3D

Discover a new dimension of comfort with the Duo Vario Motion 4D+3D massage system. This innovative setup features two specialized rollers: a 4D roller that delivers deep, targeted relief from the neck to the mid-back, and a 3D roller that gently moves from the mid-back to the glutes. Made with medical-grade silicone and enhanced with customizable speed and a wider coverage area, this dual-engine system offers a smooth, human-like massage experience that promotes full-body relaxation and rejuvenation.

The ultra-long 1.35m massage L-Track spans from the headrest area down to the buttock. Precision sensors analyze and target 36 acupressure points effectively for a holistic healing experience. At the heart of the KaZe Duo massage chair is an exclusive Vario Motion™ 4D + 3D Mechanism equipped with four rollers.

Chair Doctor Powered by AI

One of the most important massage advancements, the Chair Doctor, uses Al Technology to prescribe a massage based on your current tension and stress. Using the intelligence handle, PPG technology can read your heart rate to analyze your stress levels. GSA Control sensors are utilized to send biofeedback information to sense your emotional state. The Chair Doctor even senses your SPA Blood Oxygen Levels and uses the data to provide a unique massage just for you.

Auto Sensors for Adjustment

Powered by a brand new high-performance M.5 Gen™ (microprocessor) this chair provides a quicker response time and accurately adjusts the massage programs. Thus, giving the best massage experience ever. The M.5 Gen Microprocessor is composed of Intelligent Sensors allowing the KaZe Duo massage chair to learn and adapt the massage motions and strength to your unique body contours. This technology encompasses an array of key technological advancements that work in tandem to create a massage chair that knows massage.

3 Heat Zones

The KaZe Duo massage chair has three different heat zones. The three zones include lumbar heat, heat in the seat, and calf heat. This heat therapy will help sore and tightened muscles relax.

Back Scan

The KaZe Duo massage chair scans your back when you select an auto program. measures your height and the length of your legs, allowing it to find where your shoulders are located.

Wall Saver Design

Wall saver design needs only 1 inch away from the wall.

Voice Control

The KaZe Duo massage chair has voice control capabilities. This chair supports both Alexa and Google voice speakers. This allows the user to control the chair by their voice instead of using the Quick Action Control or the LCD touchscreen remote. Before using the voice control function, go to Google Play or the Apple Store to download the app.

Wireless Charger

The KaZe Duo massage chair allows you to charge your phone using the wireless charger while enjoying a relaxing massage.

Touch Screen Easy User Interface

Tri-Action Foot Rollers

• Upright: 63.6"(L) x 31.9"(W) x 50"(H)
• Recline: 73.7"(L) x 31.9"(W) x 41.5"(H)
• Height Range: 5'0" - 6'3"
• Gross Weight: 280lbs
• Weight Capacity: 320lbs
• Box 1: 55.5" x 33.5" x 51.2"
  
• Box 2: 23.2" x 20.1" x 21.7"

JPMedics Kaze 3-Years Full Coverage Warranty

• This warranty includes In-Home Service, Parts, & Labor for the 3 years at no cost to the customer.

Limited Warranty:

The warranty posted here may not apply to your product. Any changes to the warranty posted here will not affect your original warranty. The applicable warranty for your product is included in your product documentations. Cozzia customer service will not issue Return Material Authorizations (RMAs) for products. Cozzia products will be either repaired by the consumer or by an in-home technician. Cozzia will not issue Return Material Authorizations (RMAs) for buyer’s remorse.

Service and Technical Support:

Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Cozzia service department regarding a repair.

A Cozzia customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a “per incident” basis. Cozzia customer service will verify that the unit has failed and provide instructions for repairing a unit.

All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

Product Repairs

Many Cozzia product repairs may be performed by the consumer in their own home with parts and instructions supplied by Cozzia such as remote control replacements which don’t require a technician.

Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.

Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.

Field Service – Cozzia customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence.

Parts – All parts deemed necessary for repairs will be shipped to the consumer at no charge by the Cozzia service department.

Consumer Warranty Limitations and Exclusions

Warranties are only valid in the 48 contiguous United States and Canada and are continent upon the consumer operating the chair according to the corresponding instruction manual.

The warranty only applies to Cozzia products and does not include any accessories or enhancements.

Field service requires pre-approval and must be performed by Cozzia’s authorized field service personnel. Field service is only available in the United States and in major metropolitan areas in Canada.

Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.

Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.

Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.

Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair.

Damage due to shipping and handling does not constitute a defect under this warranty.

Under no circumstance shall Cozzia or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.

Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use.

Cozzia’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at Cozzia’s option, for the replacement of the defective part. Not withstanding the above, if replacement parts for defective materials are not available, Cozzia reserves the right to make substitutions in lieu of repair or replacement.

All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation.

Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.

If you have a warranty or product question, please contact Cozzia’s support team at Service@Cozziausa.com or 877 977 0656 between the hours of 9 am to 5 pm Pacific Standard Time, Monday through Friday (excluding holidays).

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