JPMedics Kumo Massage Chair

Features:

• L-Track Full Back Coverage
• 4D Heated Rollers
• Advanced Back Scanning Sensor
• Air Compression Massage
• Heated Knee and Calf Therapy
• Advanced Reflexology
• 12 Programs
• Fast Processing Adjustability
• Chromotherapy with Bluetooth Speakers
• Space Saving
• Smart Dial
• Simple Fluent Touch Screen
• Multi-Language Controller

The Japanese made JPMedics Kumo Massage Chair is the pinnacle of design, engineering, and therapy. The 44-inch L-Track gives you that extra long massage coverage from the base of your skull all the way to your glutes. The 4D Heated rollers will take your pains away and provide you years of therapeutic benefits.

L-Track Full Back Coverage

JPMedics Kumo's enhanced 44 inch L-track gives wider coverage and reaches more points. Invigorating neck, shoulder, mid-back, lower-back massage, and glute massage is available via the L-track coverage.

4D Heated Rollers

The JPMedics Kumo is a definite improvement in traditional massage chairs. It is the first of its kind to provide deep tissue, heated, spine-focused, human-like massages. The 4D thermal rollers protrude 3 inches deep and travel 1.5 inches apart, to accurately massage the spine and specific acupuncture points. Heat is dispersed from the massage rollers themselves to simulate a real pair of warm hands massaging your body.

Advanced Back Scanning Sensor

With sensors inside the rollers and state of the art computing technology, the Kumo automatically detects the size, shape and curves of your body to create an accurate and precise massage experience customized for your specific body type.

Air Compression Massage

64 strategically air bags are located throughout the JPMedics Kumo massage chair to inflate and deflate. Compression massage helps the body physically and mentally relax. Will help you be calm, content, and happy.

Heated Knee and Calf Therapy

The Kumo is the world’s first massage chair with 3D Knee Technology. It combines air compression and heat therapy to massage your knees. Strategically-fitted thermal airbags adjust to your height for a more targeted massage experience. To massage your full leg, Kumo travels down to your lower calves with a simple press of a button.

Advanced Reflexology

The JPMedics Kumo has tri-action foot rollers that use two levels of shiatsu foot rolling combined with immersive air pressure massage to create deep tissue foot massage.

Programs

With 12 auto massage programs and 500 customizable options, a personalized massage is just a tap away. Create a personalized massage by specifying your muscle tension areas, such as the spine and waist, and chose which massage technique you prefer. You are able to save up to three custom massages.

Fast Processing Adjustability

Who’s likes to wait? Not JPMedics. The Kumo is equipped with the high-performance A.R.M. microprocessor. This combined with sensors built into the massage chair cause it to respond quickly and accurately, and adjust intensity levels in real time at the specific spot and desired strength and intensity.

Chromotherapy with Bluetooth Speakers

The JPMedics Kumo massage chair features patterned chromotherapy LED light therapy in seven modes to uplift your mood, increase your metabolism, and promote detoxification. Surround sound Bluetooth speakers easily connect to your smart phone or other smart device, for music therapy and added relaxation.

Space Saving

The JPMedics Kumo massage chair fits in all types of rooms, on all kinds of surfaces. Traditionally, massage chairs take up much space, especially when reclining. Most chairs require about two and a half feet of space behind the backrest for a full recline. The Kumo’s base slides forward when reclining, to save space in your home. This chair requires only five inches of space behind the backrest at any given position.

It Looks As Good As It Feels

The smallest details can make the biggest impact. That was their philosophy for crafting the Kumo. This sophisticated massage chair is as stunning on the inside as it is on the outside. From its supple PU leather, to its aluminum and plated accents, the Kumo’s signature trim stirs the senses before touching the dial to begin a massage.

Smart Dial

On the armrest of the Kumo there is a master control that allows you to conveniently control the intensity of your massage program without disrupting your massage experience.

Simple Fluent Touch Screen

Adding only what’s needed and removing the rest is a traditional Japanese design approach and is the inspiration for the simplified interface that controls the Kumo massage chair. With a tap on the seven-inch touchscreen control panel, you can switch between English, Chinese, Japanese, Korean, and Vietnamese. Kumo’s easy-to-use wired-touch pad controls the chair’s massage functions, allows for saved custom massages, and even displays what features your current massage is using.

Multi-Language Controller

• Upright: 62.2"(L) x 33.1"(W) x 47.6"(H)
• Recline: 77.2"(L) x 33.1"(W) x 41.3"(H)
• Gross Weight: 322lbs
• Weight Capacity: 265lbs
• Power Supply: 110-120V,60Hz
• Power Consumption: 200W
• Minimum Delivery Width Requirement: 29.5"

JPMedics Kumo 3-Years Full Coverage Warranty

• This warranty includes In-Home Service, Parts, & Labor for the 3 years at no cost to the customer.

Limited Warranty:

The warranty posted here may not apply to your product. Any changes to the warranty posted here will not affect your original warranty. The applicable warranty for your product is included in your product documentations. Cozzia customer service will not issue Return Material Authorizations (RMAs) for products. Cozzia products will be either repaired by the consumer or by an in-home technician. Cozzia will not issue Return Material Authorizations (RMAs) for buyer’s remorse.

Service and Technical Support:

Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Cozzia service department regarding a repair.

A Cozzia customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a “per incident” basis. Cozzia customer service will verify that the unit has failed and provide instructions for repairing a unit.

All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

Product Repairs

Many Cozzia product repairs may be performed by the consumer in their own home with parts and instructions supplied by Cozzia such as remote control replacements which don’t require a technician.

Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.

Warranty Coverage Period – Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.

Field Service – Cozzia customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence.

Parts – All parts deemed necessary for repairs will be shipped to the consumer at no charge by the Cozzia service department.

Consumer Warranty Limitations and Exclusions

Warranties are only valid in the 48 contiguous United States and Canada and are continent upon the consumer operating the chair according to the corresponding instruction manual.

The warranty only applies to Cozzia products and does not include any accessories or enhancements.

Field service requires pre-approval and must be performed by Cozzia’s authorized field service personnel. Field service is only available in the United States and in major metropolitan areas in Canada.

Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.

Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.

Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.

Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair.

Damage due to shipping and handling does not constitute a defect under this warranty.

Under no circumstance shall Cozzia or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.

Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use.

Cozzia’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at Cozzia’s option, for the replacement of the defective part. Not withstanding the above, if replacement parts for defective materials are not available, Cozzia reserves the right to make substitutions in lieu of repair or replacement.

All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation.

Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.

If you have a warranty or product question, please contact Cozzia’s support team at Service@Cozziausa.com or 877 977 0656 between the hours of 9 am to 5 pm Pacific Standard Time, Monday through Friday (excluding holidays).

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