Ogawa Stretch 3D Massage Chair
Rated 3.5/5 based on 11 customer reviews

Ogawa Stretch 3D Massage Chair

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  • Product SKU: OG-Stretch-3D-1
$4,999.99 $8,999.99
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Features:

  • 3D Massage Technology
  • S-Track
  • 3'' 3D Node
  • 6 Unique Massage Techniques
  • Double Body Scan Technology
  • 2 Stage Zero Gravity Recline
  • Ottoman with Smartsense
  • 11 Auto Programs
  • Memory Programs
  • Smart Sense Air Compression
  • Full Body Air with 48 Airbags
  • 5 Air Intensity Levels
  • Heat Therapy
  • Reflexology Foot Rollers
  • Entertainment System
  • Touch Tablet Remote Control

Meet the Ogawa Stretch 3D Massage Chair. This massage chair uses 7 perfectly choreographed full body massage programs and 4 programs specifically for stretching. Dual Head 3D Rollers glide with precision using Double Body Scan Technology to map your specific body position. The Touch Screen Remote makes choosing your favorite features a breeze…from Zero Gravity to Foot Rollers, customize your massage in a snap.

3D Massage Technology

The Stretch 3D gives you the ability to adjust the massage depth to over 3 inches for a deep tissue massage experience. With 6 levels of 3D intensity, change your massage experience from light to deep, it’s up to you. Closely mimicking the agile human hand, the Dual Head 3D rollers provide 6 massage techniques and dual motion massage.

Double Body Scan Technology

The Stretch 3D uses its human-like rollers to detect your shoulder height as well as the unique S-curve of your back to deliver massage techniques with accuracy. Data from the body scan is used by the chair’s microcomputer, targeting the muscle groups to ensure each user receives a thorough massage experience.

2 Stage Zero Gravity Recline

Proven effective and used by Nasa, the Zero Gravity position has become a staple feature in massage chairs. Using Zero Gravity Recline, the Ogawa Stretch 3D elevates the knees to above your heart during your massage. This position takes all the weight off of your spine, lowering your blood pressure by reducing the load on your heart, stimulating circulation to the extremities, increasing the depth and effectiveness of the massage, all while making you feel light as air.

Ottoman with SmartSense

Sensors in the footrest of the ottoman allow for precise length adjustment with an additional 2” longer extension for taller users.

11 Automatic Programs

With the Stretch 3D, you can choose from 11 expertly designed automatic massage programs with one touch. Each program thoughtfully combines various massage techniques such as Shiatsu, Kneading, Clapping, Tapping, Swedish, Rolling, and Dual Action. Choose from Demo, Gentle, Relax, Therapy, Vigorous, Swedish, Japanese, Full Body Stretch, Lower Body Stretch, Upper Back Stretch, Hip and Waist Stretch.

Memory Programs

Create your own personalized massage programs and save them to use anytime with ease. With endless massage combinations and 3 memory slots, the massage capabilities are endless.

Smart Sense Air Compression

The patented SmartSense™ air cell technology serves the dual purpose of gently lifting and re-positioning your body for comprehensive stretching motions and providing healthy compression to aid in circulation and muscle tension relief. The 48 airbag compression system also measures your location using patented sensors throughout the chair to provide optimum pressure for a comfortable massage.

Heat Therapy

Heat therapy is provided to the lower lumbar region of the spine which helps relieve lower back tension and relax the underlying muscles and joints.

Reflexology Foot Rollers

Soothing and relaxing foot massage using dual-action rolling and kneading techniques.

Entertainment System

Taking your massage experience to the next level is the high-quality sound system in the headrest of the Stretch 3D. Bluetooth technology allows you to wirelessly play your own music from any compatible Smart Phone or device.

Touch Tablet Remote Control

Everything you want with one touch. Customizing your massage experience has never been easier than with the Touch Screen Tablet Remote. Adjust every aspect of your massage from depth to position, or take it easy with one of the 11 masterful automatic massage programs. Choose from English, Spanish, French, Vietnamese, or Chinese languages.

Designed in California

Los Angeles is celebrated as a global leader in design and has a rich history in product design. Ogawa designers take a lot of pride in using the best aesthetics and best materials when designing their massage chairs.

Features:

  • 3D Massage Technology
  • S-Track
  • 3'' 3D Node
  • 6 Unique Massage Techniques
  • Double Body Scan Technology
  • 2 Stage Zero Gravity Recline
  • Ottoman with Smartsense
  • 11 Auto Programs
  • Memory Programs
  • Smart Sense Air Compression
  • Full Body Air with 48 Airbags
  • 5 Air Intensity Levels
  • Heat Therapy
  • Reflexology Foot Rollers
  • Entertainment System
  • Touch Tablet Remote Control

Meet the Ogawa Stretch 3D Massage Chair. This massage chair uses 7 perfectly choreographed full body massage programs and 4 programs specifically for stretching. Dual Head 3D Rollers glide with precision using Double Body Scan Technology to map your specific body position. The Touch Screen Remote makes choosing your favorite features a breeze…from Zero Gravity to Foot Rollers, customize your massage in a snap.

3D Massage Technology

The Stretch 3D gives you the ability to adjust the massage depth to over 3 inches for a deep tissue massage experience. With 6 levels of 3D intensity, change your massage experience from light to deep, it’s up to you. Closely mimicking the agile human hand, the Dual Head 3D rollers provide 6 massage techniques and dual motion massage.

Double Body Scan Technology

The Stretch 3D uses its human-like rollers to detect your shoulder height as well as the unique S-curve of your back to deliver massage techniques with accuracy. Data from the body scan is used by the chair’s microcomputer, targeting the muscle groups to ensure each user receives a thorough massage experience.

2 Stage Zero Gravity Recline

Proven effective and used by Nasa, the Zero Gravity position has become a staple feature in massage chairs. Using Zero Gravity Recline, the Ogawa Stretch 3D elevates the knees to above your heart during your massage. This position takes all the weight off of your spine, lowering your blood pressure by reducing the load on your heart, stimulating circulation to the extremities, increasing the depth and effectiveness of the massage, all while making you feel light as air.

Ottoman with SmartSense

Sensors in the footrest of the ottoman allow for precise length adjustment with an additional 2” longer extension for taller users.

11 Automatic Programs

With the Stretch 3D, you can choose from 11 expertly designed automatic massage programs with one touch. Each program thoughtfully combines various massage techniques such as Shiatsu, Kneading, Clapping, Tapping, Swedish, Rolling, and Dual Action. Choose from Demo, Gentle, Relax, Therapy, Vigorous, Swedish, Japanese, Full Body Stretch, Lower Body Stretch, Upper Back Stretch, Hip and Waist Stretch.

Memory Programs

Create your own personalized massage programs and save them to use anytime with ease. With endless massage combinations and 3 memory slots, the massage capabilities are endless.

Smart Sense Air Compression

The patented SmartSense™ air cell technology serves the dual purpose of gently lifting and re-positioning your body for comprehensive stretching motions and providing healthy compression to aid in circulation and muscle tension relief. The 48 airbag compression system also measures your location using patented sensors throughout the chair to provide optimum pressure for a comfortable massage.

Heat Therapy

Heat therapy is provided to the lower lumbar region of the spine which helps relieve lower back tension and relax the underlying muscles and joints.

Reflexology Foot Rollers

Soothing and relaxing foot massage using dual-action rolling and kneading techniques.

Entertainment System

Taking your massage experience to the next level is the high-quality sound system in the headrest of the Stretch 3D. Bluetooth technology allows you to wirelessly play your own music from any compatible Smart Phone or device.

Touch Tablet Remote Control

Everything you want with one touch. Customizing your massage experience has never been easier than with the Touch Screen Tablet Remote. Adjust every aspect of your massage from depth to position, or take it easy with one of the 11 masterful automatic massage programs. Choose from English, Spanish, French, Vietnamese, or Chinese languages.

Designed in California

Los Angeles is celebrated as a global leader in design and has a rich history in product design. Ogawa designers take a lot of pride in using the best aesthetics and best materials when designing their massage chairs.

  • Upright: 51.2"(L) x 32.7"(W) x 50.4"(H)
  • Recline: 72.8"(L) x 32.7"(W) x 40.6"(H)
  • Gross Weight: 310.8lbs
  • Weight Capacity: 320lbs
  • Power Supply: 110-120V,60Hz
  • Power Consumption: 120W

Consumer Warranty Information

OGAWA products have the following warranty: OGAWA’s massage chairs, and massaging motion upholstery provide a one (1) year in-home service warranty, a two (2) year parts warranty, and a five (5) year framework warranty. OGAWA foot massager and foot and calf massagers provide a one (1) year in-home service, parts and labor warranty. OGAWA products will be either repaired by the consumer or by an in-home technician. OGAWA customer service will not issue Return Material Authorizations (RMAs) for products. OGAWA will not issue Return Material Authorizations (RMAs) for buyer’s remorse.


Ogawa Refresh and Active 5 (Five) Year Limited Warranty

  • This warranty includes In-Home Service, Parts, & Labor for the 1st (one) year at no cost to the customer.
  • This warranty includes part costs covered for the 2nd (two) year at no cost to the customer.
  • This warranty includes structural framework coverage for all 5 (five) years at no additional cost to the customer.

Ogawa Master AI 5(Five) Year Limited Warranty

  • This warranty includes In-Home Service, Parts, & Labor for the 3 years at no cost to the customer.
  • This warranty includes part costs covered for the 3 years at no cost to the customer.
  • This warranty includes structural framework coverage for all 5 (five) years at no additional cost to the customer.

Ogawa Stretch 3D 5(Five) Year Limited Warranty

  • This warranty includes In-Home Service, Parts, & Labor for the 2 years at no cost to the customer.
  • This warranty includes part costs covered for the 3 years at no cost to the customer.
  • This warranty includes structural framework coverage for all 5 (five) years at no additional cost to the customer.

Service and Technical Support

To ensure the highest level of quality and support services OGAWA has partnered with COZZIA to assist in all technical support and warranty issues. To receive OGAWA service customers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues. You also can email at service@ogawaworldusa.com for any maintenance and service enquirers.

  • Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the OGAWA service department regarding a repair.
  • An OGAWA customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.
  • Non-warranty repair is provided on a “per incident” basis. OGAWA customer service will verify that the unit has failed and provide instructions for repairing a unit.
  • All applicable repairs, parts, shipping, handling, local tax, and a “per incident” fee will be charged for non-warranty repairs and support calls.
  • Proof of purchase (original receipt) is required for all warranty repairs or service.


Product Repair

Many OGAWA product repairs may be performed by the consumer in their own home with parts and instructions supplied by OGAWA such as remote control replacements which don’t require a technician.

Canadian consumers may contact COZZIA’s customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues.

Floor Models and Demonstration Units have a prorated warranty period that begins the day the model is placed on the floor and connected to an electrical outlet by retail partner. Proof of purchase is required in order to obtain warranty service and parts. Non-warranty parts and service are available at a “per incident” charge.


Warranty Coverage Period

Warranty coverage starts at the time that the consumer PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty time period is measured by continuous calendar days based on a seven-day week.

Field Service

COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.

Parts

All parts deemed necessary for repairs will be shipped to the consumer at no charge by the COZZIA service department.

Framework

COZZIA customer service department will diagnose and schedule an authorized service provider to repair the chair in the consumer’s residence. Refer to Consumer Warranty as to which products include field service.

Consumer Warranty Limitations and Exclusions

Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the consumer operating the chair according to the corresponding instruction manual.

The warranty only applies to OGAWA products and does not include any accessories or enhancements.

Field service requires pre-approval and must be performed by COZZIA’s authorized field service personnel. Field service is only available in the United States and in major metropolitan areas in Canada.

Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not constitute a defect under this warranty.

Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.

Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.

Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions), loss of use during the period the product is at a repair facility, or otherwise awaiting parts or repair.

Damage due to shipping and handling does not constitute a defect under this warranty.

Under no circumstance shall OGAWA, COZZIA, or its representatives be liable for indirect, consequential, or incidental damages (including) damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.

Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use.

OGAWA’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at COZZIA’s option, for the replacement of the defective part. Not withstanding the above, if replacements parts for defective materials are not available, OGAWA reserves the right to make substitutions in lieu of repair or replacement.

All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or installation.
Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.

Ogawa 3 Year Limited Extended Warranty (Optional)

  • The 3 Year Limited Extended Warranty adds two additional years of coverage for labor & parts.
  • Total of 5 Year Manufacturer Warranty with 3 Years Labor, 3 Years Parts and 5 Years Frame.

Customer Reviews

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